Privacy Policy

How we handle your information

Last updated: March 2026

Introduction

The Postcodes UK Directory ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use and safeguard information when you visit our website.

Information We Collect

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

  • Your IP address (anonymised)
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

Information You Provide

We only collect personal information that you voluntarily provide, such as:

  • Email address when contacting us
  • Any other information included in your correspondence

How We Use Information

We use the collected information to:

  • Provide and improve our services
  • Analyse website usage and performance
  • Respond to your enquiries
  • Detect and prevent technical issues

Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyse traffic patterns
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

We may use third-party services for analytics and website functionality. These services may collect information as described in their own privacy policies:

  • Google Analytics (traffic analysis)

Data Security

We implement appropriate technical and organisational measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain automatically collected data for up to 26 months. Contact information is retained for as long as necessary to respond to your enquiry, then deleted.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

To exercise these rights, please contact us.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us.